Contact Us
How to reach the BetNaija247 team about corrections, out-of-date offers, partnerships or questions, plus what to do if your problem is with a bookmaker account.
The quickest way to reach us is by email: info@betnaija247.com. We reply within two working days. Please put a short subject line, such as “Correction: review page”, so your message reaches the right editor.
What you can contact us about
- Corrections. A wrong fact, score, link or calculation on any page. Include the page address and, if possible, your source. Our editorial policy explains how we handle them.
- Out-of-date offers or terms. A changed bonus, minimum deposit, payment method or licence detail in a review.
- Partnerships and advertising. Commercial enquiries are welcome, but they never affect scores or tips, as set out in our affiliate disclosure.
- Questions about our content. How a pick was settled, how a market works or how a bookmaker was scored.
What we cannot help with
BetNaija247 is a guide, not a bookmaker, so we cannot see or change your betting account. Deposits, withdrawals, verification, bonuses and bet settlement are handled only by the bookmaker. If you have a problem with one:
- Contact the bookmaker in writing. Use its support email or live chat and include your ticket ID or transaction reference.
- Keep evidence. Save screenshots and every reply.
- Escalate to its regulator. If a licensed bookmaker does not resolve the issue, complain to the state regulator that licensed it. Our guide to betting licences in Nigeria shows how to find out which one that is.
If betting itself has become the problem, our responsible gambling guide lists practical steps and places to get help.
Frequently asked questions
We aim to reply within two working days. Corrections that affect a bookmaker's licence or payment details are checked first, because readers may be making deposit decisions based on them.
No. We have no access to bookmaker accounts. Contact the bookmaker's support in writing with your transaction reference, and if a licensed operator does not resolve it, escalate to the state regulator that issued its licence.
Email us with your company name, what you offer and the licence you hold, if you are an operator. We only work with partners on terms that leave our scoring formula, rankings and tips unchanged.